FAQ
Product and performance
Does every USB-C computer reach 10GbE-class throughput?
No. 10GbE-class throughput targets require USB 3.2 Gen 2x2 20Gbps on the host and a complete 10GbE-capable network path.
Which Ethernet speeds are supported?
The adapter is positioned for 10G / 5G / 2.5G / 1G / 100M RJ45 auto-negotiation. Your switch and cable determine the negotiated link.
What Ethernet cable should I use?
Use Cat6A or better for 10GbE planning. Shorter high-quality cables reduce avoidable link issues.
Orders and support
How is shipping calculated?
Available shipping options, taxes, and delivery estimates are calculated at checkout based on destination and Shopify shipping settings.
Can I return it if it does not fit my setup?
Return eligibility follows the published refund policy. Keep packaging and contact support before sending anything back.